WHAT CUSTOMER WANT IN E-COMMERCE?

As a seller, you must have to keep in mind about customer wants, taste and preference. Customer service always be in the topmost priority for the seller. You have to help them for knowing what they want and give them the right suggestion.

By thinking from the point of view of customer they want more benefit and satisfaction of what they purchase, you just have to take care of this. Nowadays most of the customer purchase products online, so as a businessman you also have to know that what customer wants from an
E-Commerce site.

Firstly they want the easiest way to purchase any product without any restriction. Then they want some deals like free shipping, offers and discount and easy return service etc. Many customers before purchasing any product check the review and ratings of any product & services so these tools must be present in your portal.

If any customer gets notified about new arrivals of products, offers and discounts, it will be very helpful for them to purchase the product. As an online businessman, you must have designed your website which shows simple categories and features which help the customer to order product easily.

For this, there is an online portal name LEALMART which is India’s fastest-growing B2B platform for buyer and seller all over India. By connecting with this platform you can easily order any product of top brands with a reasonable amount. It has many amazing tools which help you throughout the process of online purchasing.

Some of the features are ;

•Online Marketing on which your potential customer get notified about arrivals of products, offers and discounts.

•Then Analytics from which the customer analysis the product of their quality.

•Cash Receipt service on which you come to know about payment details.

•SEO from which top brands will come on top which helps the customer to purchase the right product.

•CRM Management from which customer can interact with the administrator for any help.

•24/7 Customer care service from which any complaints were taken from the side of the customer.

These are some main feature mainly customer want if they are purchase from an online portal. So this are some main point mention above of what customer wants from the E-Commerce site and for this LEALMART is the most trusted E-Commerce platform.